Unified Contacts

We assist organizations in utilizing Microsoft Teams Phone System for a modern workplace experience. The system enables users to make and receive calls from their corporate number on any device, serving as a central hub for communication and collaboration.

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Why we built Unified Contacts

After each successful Microsoft Teams Phone System migration, users are confronted with a different telephony experience than what they were previously used to: Internal and external contacts cannot be found in one place and the differences between Teams-to-Teams and Teams-to-PSTN calls are confusing. As a result, service desk requests are spiking.

With Unified Contacts, we have developed a solution that brings the new telephony experience in Microsoft Teams together with well-established procedures and a familiar look and feel.

Who we are

Who we are

glueckkanja is Cloud Managed Service Provider and TOP Microsoft partner offering comprehensive cloud solutions. With a unified blueprint approach, glueckkanja uses Infrastructure as Code to transition and support customer infrastructures to the cloud. Dedicated to the secure and reliable operation of Workplace solutions, Azure services and security infrastructures, glueckkanja serves both medium-sized and large enterprises.

Globally, glueckkanja was among the first recipients of the Microsoft Verified Managed Extended Detection and Response (MXDR) award. With a team of nearly 200 professionals, glueckkanja was named Microsoft Worldwide Partner of the Year in 2017, 2019, 2020, 2022 and 2023. Since 2019, glueckkanja has regularly been at the top of the ISG Microsoft 365 Germany quadrant.
Microsoft Solutions Partner DesignationsAdvanced SpecializationsMicrosoft PartnerMicrosoft Intelligent Security AssociationISG Rising Star Cyber SecurityISG Leader Microsoft EcosystemAllianz Cyber SicherheitCyberwehr 2020

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  • Find all your contacts in Microsoft Teams
  • Initiate calls, chats, or emails directly from the contact card
  • Mark your contacts as favorites