Unified Contacts is the perfect solution for Microsoft Teams users who want to streamline their communications. It extends Microsoft Teams by providing a unified search experience for the two most popular address books: Microsoft Entra ID (formly known as Azure Active Directory) and Microsoft Exchange Online. With SharePoint contact list integration, organizations can have a centralized contact list or even access contacts from third parties (e.g. CRM systems) via database synchronization.
Search results are well-structured and presented in a comprehensive format, making it easy to find the right contact. You can easily select your preferred phone number and even initiate a Microsoft Teams call, chat or email directly from the contact card. For internal colleagues, Unified Contacts also displays presence status. You can also mark contacts as favorites and display them on a quick access page.
Simplify your communication with Unified Contacts today!
Unified Contacts v5.7.0 is here!
Specifications
Contact Sources
- Azure Data Factory
(sync your ERP, CRM, ...) - Entra ID users & Contacts
- Exchange Online
- SharePoint contact lists
Communications
- Place PSTN calls
- Place Teams calls
- Compose emails
- Start a Teams chat
- Get presence status
Clients
- Teams Desktop Client
- Teams Web App
- Teams Mobile App
Deployment
- Easy ARM-based deployment
- Powershell module based provisioning & maintenance
Customer Isolation
- Unified Contacts Pro runs in each customer's Azure tenant
Full Service
- Incidents support and all updates included in Unified Contacts Pro
Scalability
- Up to 100,000 users
Plan comparison
Plan comparison
Pro
Tenant
Contact Sources
Other
Community Edition
Tenant
Contact Sources
Other
Free
Tenant
Contact Sources
Other
